https://gpurenthub.com/status/ Every incident that affected more than one GPU Rent Hub customer, since March 2021. en https://gpurenthub.com/status/#incidents gpurenthub-incident-21-aug-2026-09-15-09-40-edt-iad-1-edge-router-failover-degraded 21 Aug 2026 09:15 – 09:40 EDT Primary edge lost a line card. Failover worked; 25 minutes of elevated latency (+30 ms) to some East-coast destinations while the secondary re-learned routes. Written by RK, on call. https://gpurenthub.com/status/#incidents gpurenthub-incident-6-aug-2026-11-00-13-20-cdt-monero-deposit-detection-delayed-degraded 6 Aug 2026 11:00 – 13:20 CDT Our monerod fell behind the chain after a restart. Deposits were credited late (up to 2h20) but all were credited at the rate of their actual first confirmation, not the late detection time. Written by MT, on call. https://gpurenthub.com/status/#incidents gpurenthub-incident-20-jul-2026-07-12-09-41-cdt-dfw-1-upstream-fibre-cut-outage 20 Jul 2026 07:12 – 09:41 CDT A construction crew cut the Lumen path into DFW-1. Cogent and HE stayed up but our BGP re-convergence took 14 minutes longer than it should have because of a stale prefix-list on the edge. Compute was unaffected; customers saw packet loss of 30–60% for 2h29 total. Root cause on the prefix-list has been fixed and a third diverse path (Zayo) was ordered. 07:12 loss detected on Lumen · 07:26 traffic drained · 08:50 Lumen splice complete · 09:41 resolved Written by RK, on call. https://gpurenthub.com/status/#incidents gpurenthub-incident-7-jul-2026-02-00-03-10-cdt-dfw-1-cage-2-pdu-replacement-overran-degrad 7 Jul 2026 02:00 – 03:10 CDT Planned 60-minute window ran 70 minutes. 96 A6000/A40 instances rebooted once instead of the announced zero-reboot swap; the A-feed transfer switch did not hold. Affected customers were credited 3 days. Written by AV, on call. https://gpurenthub.com/status/#incidents gpurenthub-incident-21-jun-2026-14-30-16-05-cdt-api-latency-degraded 21 Jun 2026 14:30 – 16:05 CDT Catalogue endpoint p99 went above 4 s after a stock-sync job locked the inventory table. Dashboards were slow; no instance was affected. Job moved to a read replica. Written by MT, on call. https://gpurenthub.com/status/#incidents gpurenthub-incident-2-mar-2026-22-10-23-55-cst-dfw-1-cooling-loop-alarm-degraded 2 Mar 2026 22:10 – 23:55 CST Facility CRAH unit fault raised inlet temperatures in cage 4 to 31 °C. We throttled 8-way H100/H200 nodes to 80% power for 1h45 rather than risk thermal shutdown. No reboots. Customers on affected nodes were credited 2 days. Written by RK, on call. https://gpurenthub.com/status/#incidents gpurenthub-incident-8-nov-2025-04-00-06-30-cst-dashboard-unavailable-outage 8 Nov 2025 04:00 – 06:30 CST A bad deploy of the dashboard broke login for everyone for 2.5 hours. The API and all instances were fine, which is cold comfort if you needed the console at 4 AM. We added a canary stage after this. Written by AV, on call. https://gpurenthub.com/status/#incidents gpurenthub-incident-21-may-2025-16-40-17-05-pdt-pdx-1-network-flap-degraded 21 May 2025 16:40 – 17:05 PDT Upstream (HE) maintenance not communicated to us. 25 minutes of intermittent loss for PDX-1. Written by MT, on call. https://gpurenthub.com/status/#incidents gpurenthub-incident-14-aug-2024-01-00-05-45-cdt-dfw-1-utility-power-event-outage 14 Aug 2024 01:00 – 05:45 CDT Utility feed dropped during a storm; generators started but the B-side UPS failed to carry cage 3 during transfer. 412 instances lost power for up to 4h45 (hard reboot). No data loss reported. Facility replaced the UPS string; we moved to 2N UPS on all cages by October 2024. Credited 7 days. Written by RK, on call. https://gpurenthub.com/status/#incidents gpurenthub-incident-3-feb-2023-10-20-12-00-est-iad-1-upstream-degradation-degraded 3 Feb 2023 10:20 – 12:00 EST Zayo path congested; we had one upstream at IAD-1 at the time. Second carrier (Lumen) was live by March 2023. Written by AV, on call. https://gpurenthub.com/status/#incidents gpurenthub-incident-30-nov-2022-all-day-iad-1-opening-delayed-notice 30 Nov 2022 all day First IAD-1 deployments were scheduled for 28 Nov and slipped two days waiting on a cross-connect. Pre-orders were credited a week. Written by MT, on call. https://gpurenthub.com/status/#incidents gpurenthub-incident-12-oct-2021-13-00-14-10-cdt-bitcoin-deposit-detection-paused-degraded 12 Oct 2021 13:00 – 14:10 CDT Our first payment incident. bitcoind ran out of disk. Deposits were credited late, at the correct rate. Disk alarms were, in retrospect, a good idea. Written by RK, on call. https://gpurenthub.com/status/#incidents gpurenthub-incident-4-apr-2021-19-30-21-15-cdt-dfw-1-switch-failure-outage 4 Apr 2021 19:30 – 21:15 CDT The single top-of-rack switch in our first rack died. Forty RTX 3090s were offline for 1h45 while we swapped it. Every rack has had redundant ToR switches since May 2021. Written by AV, on call.